Let’s talk about NetSuite customizations during integration with DataOngoing vs. Celigo. While Celigo may appear to be the best choice at first glance as a quick, out-of-the-box solution, DataOngoing will get you the customizations you need to build your business further.
Before we dive deeper, let us take a quick step back and refresh ourselves on what integration is. Integration is the process through which we assemble two or more systems to create competitive advantages for the existing systems. Integration helps us to bring different functions together in a single platform.
In today’s eCommerce climate, with the vast selection of apps and SaaS solutions, being able to highly customize an integration and bring a centralized access point to all data is essential. Entire organizations will now see the same customized data, providing better insight and customer experience.
Why Are NetSuite Customizations So Important?
- Your exact business requirements are met vs. fitting your business into an out-of-box mold.
- Operations are customized to manage tasks and projects optimally while remaining compatible with industry standards.
- Customizations add vital features to boost business performance.
- Personalized data for each company role.
DataOngoing vs. Celigo
Different businesses have different reasons and needs for why they use NetSuite. Some benefits people consider are security, automation, data deduplication, and customization.
DataOngoing agrees a business must consider security, automation, data deduplication, and customization to succeed in using NetSuite as a central point for their data and integrations in their infrastructure.
However, some companies like Celigo don’t see it this way. As an Integration company, Celigo believes in a different set of priorities for using NetSuite.
Firstly, Celigo provides only a standard set of tools to create an integration between platforms. This is a limiting factor and is counter to what DataOngoing provides a customer. We provide a full set of customizable options for integrating two systems; one third-party and one NetSuite environment.
In some instances, what Celigo provides does not meet the total need of the business, requiring the development of custom scripts anyways.
Celigo may also provide a set of tools to create automation, but extracting the data of exceptions to the automation is challenging. There is no easy way to export a complete list of exceptions and create a try-again process around this.
Whereas DataOngoing can provide that and more: exception reports, try-again buttons, and even user feedback when they fail by email or dashboard reminders.
Security means covering all your bases, so there is no exposure. Using Celigo as another third-party tool opens your business to more exposure, and although they have security protocols, you are not in the driver’s seat.
In comparison, using NetSuite and DataOngoing’s service, we can enhance integrations with other security options, like 2-factor authentication and PIN access, to update data inside and outside the NetSuite environment.
Concluding Thoughts
Although Celigo can be a great tool, we at DataOngoing stress the importance of owning and operating your integration which is why when we provide it, after user acceptance testing and sandbox trials, you own it wholly for the operation of your business. When you want to enhance it, we can!
All in all, Celigo can be a good choice. Still, it leaves users needing more customization, automation, and security features you might desire in your business as you grow past your revenue and employee onboarding goals.
People choose DataOngoing because we understand the importance of owning the solution so that your business continuity can be assured!
Schedule an introductory call today!
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